Expert Payment Specialist in Claims Management

Step into an impactful role as an Expert Payment Specialist, where you'll calculate and issue wage loss payments for workers. This position requires strong customer service and analytical abilities.

This role will have you reviewing complex payment claims and responding to client inquiries with precise information. With a strong academic background in business or related fields and relevant customer service experience, you will manage all aspects of wage loss payment calculations. You will also ensure the accuracy of claim file updates and calculations.

Key Responsibilities:

• Calculate wage loss payments for clients and employers

• Reassess and document payment information

• Provide support for payment-related inquiries

• Manage allowances for travel and medical expenses

• Update claim files with accurate data

Requirements:

• Two years of post-secondary education in applicable fields

• Minimum one year of customer service experience

• Ability to organize and prioritize work effectively

• Strong problem-solving and decision-making skills

• High accuracy in mathematical calculations

Apply your expertise in customer service and analytical tasks to support vital claims management processes.