Gym & Front Desk Attendant

Completed at least some secondary school

Experience: 1-2 Years

Apply By Date: 16-Sep-2026

The Gym & Front Desk Attendant provides excellent customer service while maintaining a clean, safe, and welcoming facility. This role includes front desk operations, member support, and custodial responsibilities.

• Greet members and guests in person and by phone
• Answer calls professionally and assist with inquiries
• Check members into classes, training sessions, and bookings
• Manage bookings, leads, and member profiles using Glofox
• Contact new leads regularly and return missed calls/voicemails
• Process payments (cash and card) and ensure memberships are current
• Maintain accurate records of member interactions

• Maintain cleanliness of front desk, lobby, gym floor, and shared areas
• Perform custodial duties including:
  • Cleaning and restocking washrooms
  • Sweeping, mopping, vacuuming, and dusting
  • Wiping down equipment
  • Emptying garbage
  • Washing, drying, and folding towels
• Conduct routine walk-throughs to ensure cleanliness and safety

• Replace access fobs and update member accounts
• Manage guest registrations
• Report maintenance issues or concerns to management
  
  Complete additional duties as assigned
• Maintain a professional appearance and attitude

• Customer service experience required (fitness industry an asset)
• 8-hour shifts between 6:00 AM 10:00 PM, Monday to Sunday
• Strong communication and interpersonal skills
• Proficient with computers (Word, Excel; Glofox an asset)
• Ability to multitask and work independently
• Reliable, punctual, and team-oriented

• Valid resume with references
• CPR, AED, and Level C First Aid certification, Valid Drivers License
• Criminal Record Check with Vulnerable Sector

• Ability to stand, walk, bend, and lift up to 50 lbs

NO Student Applications, this position does not support SINP

Need PR already - no restrictions