Regina Customer Information Specialist

Take on the role of a Customer Information & Document Specialist in Regina. This full-time position focuses on handling claims and ensuring accurate customer documentation.

Candidates should have completed Grade 12 and possess relevant experience, ideally 0-6 months in a similar environment. You will manage claim documents, update customer data, and oversee the integrity of claim files. Emphasis will be placed on strong customer service skills and attention to detail in all tasks.

Key Responsibilities:

• Categorize and review incoming claim documents promptly

• Update customer information within the claims database

• Manage claim files, adjusting codes as needed

• Amalgamate and cancel claims within set guidelines

• Ensure thorough and precise data management practices

Requirements:

• Successful completion of Grade Twelve or equivalent

• Experience 0-6 months in relevant roles

• Strong computer skills, including data input

• Excellent attention to detail and organizational skills

• Customer service experience essential

Enhance the accuracy and efficiency of our claims process in this valuable role in Regina.