French-Speaking Customer Support Specialist

Express Employment Professionals is hiring a French-speaking Customer Service Representative to provide excellent support to our clients. Become the essential first point of contact for troubleshooting and inquiries.

This position is ideal for individuals with strong communication skills in both French and English and a passion for customer service excellence. You will respond efficiently to inquiries and relay accurate product information. Commitment to data accuracy and detail is necessary for keeping customer records updated.

Key Responsibilities:

• Respond to customer requests through phone, email, and chat

• Provide detailed information about products and services

• Conduct data entry for record keeping

• Maintain professional phone etiquette at all times

• Ensure customer satisfaction with every interaction

Requirements:

• Fluent in French and English

• Strong capability in customer service

• Proven track record in data entry

• Ability to thrive in fast-paced environments

• Skilled in both independent and team settings

Leverage your customer service knowledge and bilingual skills at Express Employment Professionals to excel in this role.