Regina Customer Support Representative

Position: Regina Customer Support Representative Role
Enhance customer experiences by becoming a Customer Support Representative at Access Communications in Regina. Leverage your communication skills to solve customer challenges and showcase our diverse product offerings.

Access Communications Co-Operative Limited is looking for two detail-oriented part-time Customer Support Representatives to join their team. This role involves solving customer queries related to services like the exciting NexTV. Fast learning and adaptability are crucial as you respond to a dynamic environment filled with new information and procedures.

Key Responsibilities:

• Assist customers in resolving their issues efficiently

• Counsel customers on packaging selections

• Schedule technician visits based on customer needs

• Teach clients about features of our products

• Handle a high volume of calls with professionalism

Requirements:

• Grade 12 education or equivalent

• 1-2 years in customer service preferred

• Clear Criminal Record Check required

• Must have flexible availability for shifts

• Empathetic and professional communication skills

Support Access Communications in delivering high-quality services while enhancing your career in Regina.