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Customer Service Associate
Job Description & How to Apply Below
Elevate your career with Leon's as a Full-Time Customer Service Associate in Regina, SK. Provide exceptional post-sale support and advocate for customers effectively.
Leon’s is searching for a dedicated Customer Service Associate to manage after-sale services.
Your role involves assisting customers through various channels and coordinating with service partners to ensure timely resolutions. You'll also train new associates and support existing team members, maintaining high service standards across the board.
Key Responsibilities:
• Train new service associates and offer ongoing training
• Assist customers with service requests via phone, email, or in-person
• Schedule and confirm repair technician appointments
• Follow up on overdue parts and inspections for exchanges
• Authorize discounts, credits, and gift certificates for customers
Requirements:
• Strong commitment to exceptional customer service
• Ability to remain composed under pressure
• Clear and effective communication skills
• Fun and confident personality with strong problem-solving skills
• Exceptional organizational and collaborative abilities
Leverage your customer-focused approach and organizational skills to thrive at Leon's in Regina.
Position Requirements
10+ Years
work experience
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