Customer Service Associate

Position: Customer Service Associate The Brick
Location: Fort Qu'Appelle

Customer-focused service and communication define this Associate role at The Brick, supporting customers through retail inquiries and solutions. Shift flexibility is required.
As a Customer Service Associate, you will report to the Operations Manager at one of The Brick’s retail locations. The position centers on courteous customer support, follow-up, loyalty, order reports, and assigned duties. You will use computers and Microsoft Office while maintaining organization across multiple tasks.

Key Responsibilities:

Respond to customer inquiries courteously and professionally
Offer solutions that address customer questions and needs
Follow up with customers to support their needs
Promote loyalty through exceptional customer support
Review and follow up on daily order reports
Requirements:
Team-oriented approach to customer service
High school diploma or equivalent
Exceptional written and verbal communication skills
Ability to multitask and maintain organization
Computer and Microsoft Office proficiency
Bring organized customer support, communication, and follow-up skills to The Brick’s Customer Service Associate team.