Financial Service Representative

Customer service and lending skills define this Financial Service Representative role with Lend Direct in Regina, Saskatchewan. This is an onsite position.

As a Financial Service Representative, you will support customers through loan processes and financial solutions. The role combines consultative sales, inbound and outbound calls, delinquency management, compliance, and relationship building. Lend Direct provides hands-on training and one-on-one mentoring.

• Guide new and existing customers through loan processes
• Educate customers about financial products and services
• Identify opportunities to upsell and cross-sell offerings
• Manage inbound and proactive outbound customer calls
• Collaborate on past-due accounts and resolution solutions

• High School diploma or equivalent required
• Genuine commitment to customer-focused service
• Confidence promoting products meeting customer needs
• Strong verbal and written communication skills
• Customer service, sales, or consumer finance experience preferred

Build your lending career with Lend Direct through customer service, consultative sales, compliance, and financial solutions.