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Product Support Representative
Job Description & How to Apply Below
Support Brandt’s coast-to-coast branch network from Regina through parts order processing and customer service. Work on-site full-time with varied shifts supporting a 24/7 Customer Service Centre.
Brandt Tractor Ltd seeks a Product Support Representative for its Regina location. You will process parts orders, answer pricing and availability inquiries, and coordinate vendors for timely fulfillment. The position also supports field staff and branch network sales goals.
Key Responsibilities:- Process accurate parts orders quickly and without errors
- Respond to pricing inquiries by phone, email, and text
- Confirm inventory availability and shipping timelines
- Coordinate vendors to provide suitable parts options
- Support field staff with product-related issue resolution
- Strong customer service and problem-solving skills
- Excellent verbal and written communication abilities
- Ability to navigate multiple systems efficiently
- Detail-oriented approach to order processing accuracy
- Flexibility to work various 24/7 service centre shifts
Bring accurate order processing, vendor coordination, and customer service skills to Brandt’s Regina support centre team.
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