Auto Property Claims Representative

Auto and property claims specialists at Allstate guide customers through first notices of loss with empathy, accuracy, and strong communication.

This full-time Claims Service Representative role handles non-complex auto and property claims through an Express Claim Center. You will receive loss reports, explain policies and next steps, gather required information, and update claim files. The position suits candidates with customer service experience who communicate effectively in English and French.

• Receive first notices of loss for auto and property claims
• Provide information about policies, processes, and next steps
• Contact customers and third parties for file information
• Determine inspections or emergency services when needed
• Schedule inspections or arrange mitigation vendors as required

• One year of customer service experience
• One year of auto or property claims experience
• Bilingual English and French communication preferred
• Ability to provide exceptional customer service
• Ability to manage pressure and high workloads

Bring claims administration, empathy, and bilingual communication to Allstate’s auto and property customer service operations.