Member Services Representative Job Regina area,Grenfell Saskatchewan Canada,Finance & Banking

Position: Member Services Representative I
Location: Grenfell

Posting Details

Job Details

Description

Grenfell, Indian Head & Wolseley, Saskatchewan

At Conexus, we are focused on supporting our members with their needs of today, while also helping them pursue their goals for the future. It’s more than conducting a banking transaction, it’s about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We prioritize performance excellence, and our employees champion each member’s success, ultimately contributing to a thriving province.

We are curious, courageous, confident and committed. Our values ensure we consistently deliver outstanding member experiences. As employees, we are more than just individuals who come to work each day, each role is a vital part of Conexus.

As of January 1, 2026, Conexus, Cornerstone, and Synergy credit unions have merged into one provincial credit union serving over 200,000 members in 57 branches across 50 Saskatchewan communities.

We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis.

The bigger picture

We’re looking for a motivated team-player who is a member-service ambassador to come on board as a permanent casual Member Service Representative supporting branches in Grenfell, Indian Head and Wolseley locations. As the first point of contact for members, you will provide everyday banking services and products to meet members’ immediate needs.

As a casual Member Service Representative, your hours would fluctuate as they are based on business needs and cannot be guaranteed, however would be approximately two to three days per week. Our service centers operate from Monday to Friday.

How you’ll be spending your time

Providing members with day-to-day banking services such as bill payments, deposits, withdrawals and much more

Proactively identifying and responding to members’ needs to improve their financial well-being

Learning additional aspects of branch actions from opening accounts and wire transfers, to completing simple credit card applications – to help fill in any gaps on a day-to-day basis

Refer members to Financial Advisors to further develop and strengthen relationships

The way people describe you

An engaging person, who builds trust and working relationships with ease

A team player who takes pride in working with our members and creating exceptional member experiences

A self-starter who is passionate about growing your knowledge

A flexible team player who is comfortable with a changing environment while remaining focused on our goal of improving the financial wellbeing of every member

A communicator, who takes a genuine interest in people and is good at listening

The experience you bring

High School Diploma

Benefits and Perks

The success of our members relies heavily on the performance and accomplishments of our employees. That’s why we prioritize offering our team a variety of perks and benefits designed to support their success and well-being both at work and in their personal lives. Some of these additional benefits may include, but are not limited to:

Preferred rates for all your banking needs, helping to make life more affordable.

Vacation benefits, giving you time to spend on what’s most important to you.

Competitive benefit package options covering all aspects of personal wellness.

Pension matching to support you toward retirement.


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