Ag Lending Analyst

Worker Type:
Permanent

Language(s)

Required:

English

Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive, applicable to position) : $62,910 - $85,110

At FCC, we’re proud to be 100% invested in Canadian agriculture and food.

As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Here’s what you can expect when you join our team:

• Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs
• Purpose-driven work:
  We build strong relationships, share knowledge and support the people who feed the world
• Growth:
  Learning and development opportunities to help you thrive
• Hybrid work options - How you’ll make an impact

In our fast-paced Customer Service Centre, you’ll help customers and partners across Canada with smart lending solutions and personalized advice – all while supporting the growth of Canadian agriculture.

Every conversation is a chance to collaborate with a great team and make a real impact. You’ll guide customers through lending solutions that impact their operations and futures, and build foundations in credit, risk, and customer experience – skills that open doors to future opportunities  you love helping people, stay cool under pressure and bring a solutions‑first mindset to every interaction, this role could be a great fit.

• Assess loan applications by completing financial and credit analysis, preparing documentation and making lending decisions within delegated authorities
• Help customers and partners (by phone or email) understand their options, solve issues and access the right financial solutions
• Support Alliance partners by adjudicating credit applications and troubleshooting lending-related concerns
• Execute outbound activities, including arrears collection and proactive follow-ups
• Document all interactions accurately in FCC systems
• Contribute to team projects and continuous improvement initiatives across the Customer Service Centre

• Required qualifications:
  
  A diploma or degree in agriculture, business, finance, economics or commerce
• At least one year of relevant experience, ideally in a financial institution or lending environment (or an equivalent combination of education and experience)
• Strong financial acumen and the ability to analyze credit risk
• Exceptional customer service skills, especially in phone-based interactions
• Ability to multitask, prioritize and stay focused in a fast-moving environment
• Proficiency with computer systems, financial tools and learning new technologies

• Experience in agricultural lending or farm financial analysis
• Familiarity with lending legislation, loan security or mortgage processes
• Knowledge of FCC products, Alliance programs or credit adjudication
• Previous work in a call centre or high-volume customer environment
• Strong comfort navigating difficult conversations (collections, declines)

At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.

We encourage qualified applicants to apply, including members of these four employment equity groups:

• Indigenous Peoples
• Members of visible minority groups
• Persons with…