Shopify Technical Project Manager Job Regina area,Saskatchewan Canada,IT/Tech

About the Role

Sultans Consulting is a Shopify Platinum Partner agency. We build sophisticated, large-scale Shopify Plus storefronts for enterprise clients and we specialize in complex integrations, custom back office experiences, and high-velocity commerce. Our Technical PMs are the connective tissue between our clients and our distributed delivery team. This is a hands-on, fully client-facing role for someone who thinks in systems, communicates with clarity, and knows Shopify from the inside out.

Location: Fully Remote |
Type: Full-Time

What You Will Do

Own the day-to-day relationship with enterprise clients throughout the full engagement lifecycle.
Lead Discovery and Strategy sessions with clients to gather project requirements, define scope, and align on priorities before development begins.
Write Feature Requirements Documents (FRDs) that clearly translate client needs into actionable specifications, collaborating closely with Tech Leads to validate solutions and identify the right technical approach.
Manage project scope, timelines, and deliverables across cross-functional teams spanning development, design, and integrations.
Define project responsibilities with stakeholders
Maintain project time frames, budget estimates and status reports
Identifying and overseeing risks, dependencies and technical challenges to ensure project success
Deep Shopify Plus expertise: admin configuration, checkout extensibility, metafield architecture, multi-market setup, and expansion stores
Understanding of Shopify APIs, webhooks, and order lifecycle (you don't need to code, but you need to understand the data flow)
Experience coordinating Shopify app installations, custom app integrations, and third-party vendor onboarding within Shopify Plus environments
Write clear, detailed tickets in Jira and maintain project documentation in Confluence.
Lead client discovery sessions, status calls, and escalation conversations with confidence.
Coordinate between technical developers and non-technical client stakeholders to keep complex projects moving.

Required Skills

At least 2-3 years of related project management or account management experience
Excellent analytical, logical thinking and problem solving skills
Thorough understanding of project management principles and planning
Thorough understanding of information technology procedures and practices
Shopify Plus admin setup and storefront configuration
Third-party app configuration and integrations
Shopify Flow automation setup
Jira for task and project management (required)
Strong written and verbal communication skills
Experience managing enterprise or mid-market client accounts
Ability to adapt to change
Ability to run structured discovery sessions and translate business requirements into written specs

Nice to Have

PMP certification a plus
Confluence documentation
Experience with direct sales, distributor attribution or affiliate tooling
Working knowledge of Liquid or Shopify theme structure
Slack for async team coordination
Figma for reviewing design specs and mockups
Monday for client communication

What You Will Bring

2 - 3 years of experience in a project management or technical account role, ideally within a digital agency or e-commerce context.
A structured approach to managing multiple work streams without dropping details.
Confidence running client-facing calls and delivering complex project updates clearly.
A collaborative working style that earns trust from both technical teammates and non-technical clients.
Ability to work independently in a fully remote, globally distributed team environment.

About Sultans Consulting

We are a fully distributed team of 40+ people across the globe. As a Shopify Platinum Partner, we work with some of the most recognized enterprise brands in e-commerce, building complex storefronts, custom back office tooling, and deep third-party integrations. We move fast, build thoughtfully, and take real pride in the complexity of the problems we solve.