Product Design Manager, Enterprise

Overview

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We’re seeking a Product Design Manager to lead design across our Enterprise segment
. This rare opportunity shapes the design direction of a category-defining product at the forefront of AI and legal technology. Our Enterprise offerings include Vincent, Clio’s AI-powered legal intelligence platform, and Operate, an enterprise-grade practice and matter management platform. The role is open to candidates across Canada (excluding Quebec) and the US. Candidates near Burnaby, Calgary, or Toronto should be willing to work in the office at least twice per week on Anchor Days.

As part of Clio’s Enterprise division, the team drives growth for the product suite that powers legal firms worldwide. The role sits at the heart of our most ambitious growth story, with Operate doubling revenue in 2025 and Vincent accelerating fast.

• Define and drive the experience strategy for Vincent, ensuring design decisions reflect complex workflows and high standards of enterprise legal users.
• Lead, manage, and mentor a team of product designers, fostering a culture of curiosity, autonomy, collaboration, and continuous growth.
• Partner with Product, Engineering, Research, and Data Science to shape the product roadmap and deliver cohesive, high‑quality experiences.
• Champion user‑centered design by embedding research and data‑informed practices into the product development process.
• Communicate design rationale, insights, and trade‑offs clearly to stakeholders at all levels, including senior leadership.
• Leverage AI capabilities thoughtfully to create intelligent, adaptive experiences that serve enterprise legal professionals.
• Hire and develop exceptional design talent through feedback, coaching, and performance development.
• Plan and allocate resources effectively to meet delivery goals and drive long‑term strategic impact.

• 7+ years of product design experience, including SaaS or complex platform environments.
• 5+ years of experience leading and managing product design teams.
• A proven track record of shipping high‑quality, user‑centered products at scale.
• Deep expertise in user research, interaction design, and systems thinking.
• Experience designing for enterprise users with complex, high‑stakes workflows.
• Demonstrated ability to connect design strategy to business and customer outcomes.
• A coaching mindset, able to build trust, grow talent, and lead through ambiguity.
• Proficiency with modern design and collaboration tools (Figma, Miro, etc.).
• Strong understanding of accessibility standards (WCAG) and inclusive design principles.
• A growth mindset toward process improvement and new technologies, especially AI.
• Familiarity with legal, enterprise, or regulated industry products.
• Experience contributing to or evolving platform‑level design systems in multi‑product environments.

• Experience designing AI‑driven or data‑intensive products.
• Familiarity with legal, enterprise, or regulated industry products.
• Experience contributing to or evolving platform‑level design systems in multi‑product environments.

• Competitive, equitable salary.
• Top‑tier health, dental, and vision insurance.
• Hybrid work environment with local office attendance twice per week (for Vancouver, Calgary, Toronto, Dublin, London, New York City, and Sydney).
• Flexible time off policy, encouraged 20 days per year.
• $2,000 annual counseling benefit.
• RRSP matching and RESP contribution.
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.

The expected salary range for this role is $150,000 to $187,500 to $225,000 CAD. Salary bands vary by region based on local currency, experience, and skill set.

We are committed to equal employment and encourage candidates from all backgrounds to apply. Our team values diversity, equity, and inclusion, ensuring an environment where everyone feels included, valued, and enabled to do their best work.

Clio provides accessibility accommodations during the recruitment process. If you require any accommodation, let us know and we will work to meet your needs.