Senior Business analyst targeted to maintain service levels legacy and operational
Job in
Regina, Saskatchewan, S4M, Canada
Listing for:
S.i. Systems
Contract
position
Listed on 2026-10-10
Job specializations:
-
IT/Tech
CRM Systems & Management
-
Business
CRM Systems & Management
Job Description & How to Apply Below
Position: Senior Business analyst to provide targeted support to maintain service levels across legacy and operational
Our public sector client is seeking a Senior Business analyst to provide targeted support to maintain service levels across legacy and operational applications to allow capacity during a Salesforce CRM transition.
Join a large-scale CRM transition initiative supporting critical enterprise platforms and operational continuity within a public sector financial environment. This role provides business analysis and operational support across Salesforce transition activities, legacy applications, release coordination, QA validation, and incident management. The engagement supports ongoing operations for existing platforms during a major transformation initiative.
Contract, Remote, 12 month,
Working Hours:
EST
Reliability Status clearance eligibility or active clearance
Must Haves
7+ years in Business Analysis within the IT space for operational supportBusiness analysis experience in complex enterprise environments with legacy toolsExperience with operational and application support for multiple enterprise systems concurrently, including incident management, environment monitoring, change execution support, system health checks, and routine maintenance tasksExperience supporting QA activities, release planning, and validation activities in regulated or controlled environmentsExperience with ADO, Microsoft Copilot, or modern productivity and delivery toolsNice to Have
Depth beyond the minimum requirements listed in the Must Have requirementsExperience in banking, finance, or insurance domainSiebel CRM, Oracle, OBI, UCM, OEDQ, LoqateResponsibilities
Document business requirements and translate them into user storiesSupport backlog grooming and prioritization activitiesConduct impact assessments for releases and system changesPerform application monitoring across legacy toolsConduct incident triage, root cause identification, and resolution activitiesAssist with release deployments and production validationsSupport Salesforce integration, capability mapping, and data migration coordination
Position Requirements
10+ Years
work experience
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