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Job Description & How to Apply Below
Discover your potential with Brandt as a full-time Dealer Service Support Representative in Regina, SK. Play a vital role in troubleshooting and resolving equipment issues in the agricultural and heavy industries.
In this position, you will ensure customer satisfaction by providing expert mechanical advice and guidance. Your responsibilities will involve acting as a communication bridge between dealerships and our internal technical teams. Maintaining a strong understanding of product specifications will be essential for effective problem solving.
Key Responsibilities:
• Identify root causes of mechanical failures
• Provide support and technical advice to dealership staff
• Ensure accurate documentation of interactions
• Follow up with customers to confirm resolutions
• Assist in gathering feedback for product improvements
Requirements:
• High school diploma or equivalent; technical training beneficial
• Experience in technical support or related roles
• Excellent mechanical understanding and analytical skills
• Strong dedication to customer service
• Effective written and verbal communication skills
Support industry-leading equipment and enhance customer experiences with your expertise at Brandt.
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