Customer Rep-Station – Fed Ex Canada
Regina, Saskatchewan, Canada
• Part‑time
• Pay: CA $16.50–CA $17.00 per hour
Job Posting Date: December 9, 2025 •
Closing Date: December 16, 2025
Provide accurate information and assistance to customers via direct customer interface, perform administrative duties necessary for efficient operations, and promote sales and potential incremental revenue.
Primary Responsibilities- Deliver customer assistance and product/service information in a courteous and efficient manner.
- Conduct administrative tasks supporting daily operations.
- Identify opportunities to generate incremental revenue through upselling and cross‑selling.
- Complete all required basic and recurrent training.
- Adhere to workplace safety standards, including lifting up to 70 lbs and handling packages up to 150 lbs with proper equipment.
- High school diploma or equivalent (college diploma preferred).
- Knowledge of Canadian Customs regulations (preferred).
- Knowledge of Fed Ex Express and Ground products and services (preferred).
- Proficiency in a PC Windows environment.
- Excellent interpersonal, verbal communication, analytical, problem‑solving, and negotiation skills.
- Ability to work in a highly pressured, monitored, and changing work environment.
- Demonstrated ability to handle stress.
- Must be able to lift 70 lbs and maneuver packages up to 150 lbs using appropriate equipment.
- Must achieve minimum thresholds on mandatory testing and training.
- For candidates residing in Quebec, bilingual proficiency in French and English is required.
- If the role involves driving, a valid driver’s license (Class 5, G, or 1 [AZ]) and a driving record with two or fewer violations or accidents in the last 24 months is required.
At Fed Ex, our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2
SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.
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