Call Center Quality Auditor & Performance Coach
Listed on 2026-09-29
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Quality Assurance - QA/QC
QA Specialist - Analyst/Manager, Quality Control - QC Analysts/Managers
Brandt Group of Companies seeks a dedicated Customer Support Auditor to elevate contact center quality. You will observe calls, conduct audits, and deliver timely feedback to frontline teams, aiming for improved customer satisfaction and service consistency.
The role emphasizes resolving escalations, supporting branches, and driving continuous process improvements in a fast-paced environment. Strong communication and Microsoft Office skills are valued; EN/FR bilingualism is a plus.
As a Call Center Quality Auditor & Performance Coach, you will play an important part at Brandt Group of Companies in Regina, Canada.
This is an excellent opening to take on the Call Center Quality Auditor & Performance Coach role at Brandt Group of Companies.
We invite applications for the Call Center Quality Auditor & Performance Coach position located in Regina, Canada.
The following position is for a Call Center Quality Auditor & Performance Coach with Brandt Group of Companies.
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