Store Associate, Wine & Beyond

About The Role

We are currently looking for friendly, outgoing, and customer‑service driven individuals to join our team as Sales Associates at our Ace Liquor store in TOWN AB.

Primary Purpose of Job

Provide exemplary customer service to every person who walks into our store, understand customer needs, and instill a customer mindset throughout the store. Participate in stocking and merchandising to keep the store ready to serve our customers.

Essential Business Functions Responsibilities and Accountabilities People Skills

• Customer service driven, friendly, and willing to talk to all customers
• Effective verbal communication skills
• Maintain a professional appearance, demeanor, and attitude at all times

Customer Offering

• Deliver exemplary customer service
• Greet customers when they enter the store and guide them to products as required
• Generate sales by educating, sampling, and suggesting products to every customer
• Maintain a high level of service and product knowledge by completing all training within the required timeline
• Assist customers in the store and offer car service when appropriate

Financial

• Complete customer transactions on the Point‑of‑Sale (POS) device including payment
• Ensure all cash handling policies and procedures are adhered to
• Ensure opening and closing procedures are done correctly (when applicable)
• Complete end‑of‑day till reports (when applicable)
• Ensure safe is locked at all times and deposits are secured (when applicable)

Day to Day Operations

• Perform all opening and closing procedures (when applicable)
• Stock shelves and cooler with product
• Participate in merchandising and promotional activities
• Participate in routine store maintenance and cleaning
• Other tasks as assigned

Regulatory Adherence

• Ensure that OHS, LP, Pro Serve/Serving It Right, and other regulatory requirements are implemented and adhered to
• Participate in health inspections, audits, and required corrective actions
• Maintain First‑Aid, LP, and OHS training
• Maintain Pro Serve/Serving It Right and ensure employees do the same
• Ensure AGLC/BC LRS and other government guidelines are met
• Adhere to all SNDL Inc. policies with a focus on Social Responsibility

Occupational Health and Safety

• Right to refuse unsafe work
• Right to participate in workplace health and safety activities through the Health and Safety Committee (HSC) or as a Worker Health and Safety Representative
• Right to know or be informed about actual and potential dangers in the workplace
• Employees must work in compliance with OH&S acts and regulations
• Use personal protective equipment and clothing as directed by SNDL Inc.
• Report workplace hazards and dangers to the Manager or Health and Safety Representative
• Report all accidents and incidents immediately to the Manager and document them in ThinkLP
• Report all broken or damaged equipment to the Manager and document them in ThinkLP

Physical Requirements

• Available to work a varied retail schedule, including evenings and weekends
• Able to safely lift up to 50 pounds
• Able to stand for an extended period
• Comfortable climbing ladders

Why Work With Us

At Ace Liquor we invest in our people. We provide educational reimbursement for industry‑related courses and prefer to promote individuals from within the organization, offering excellent opportunities to advance their careers. If you are interested in working in a fun environment that promotes personal growth with flexible scheduling, please apply below!

Our Commitment to Diversity & Inclusion

SNDL is an equal‑opportunity employer. We are committed to building a welcoming, inclusive, diverse, and safe workplace where all of our team members have an equal opportunity to succeed. We encourage applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages, and abilities.

Pro Serve Certification

All candidates for positions involving the sale of liquor must hold a valid Pro Serve Certification. If you do not currently possess a Pro Serve Certification, please complete the necessary training. Pro Serve Certification is a legal requirement for individuals involved in the sale of liquor in Alberta.

About SNDL

SNDL is one of Canada’s leading and fastest‑growing liquor and cannabis companies. As Canada’s largest private‑sector retailer, our portfolio includes well‑known banners such as Wine and Beyond, Liquor Depot, Ace Liquor, Value Buds, Spiritleaf, and Superette. We are also one of the country’s largest vertically integrated cannabis producers, recognized for our innovation, low‑cost manufacturing, and award‑winning brands including Top Leaf, Contraband, Palmetto, Bon Jak, La Plogue, Versus, Grasslands, Vacay, Pearls by Grön, No Future, and Bhang Chocolate.

Key

Skills

• Order Picking
• Transportation Management
• Inventory Control
• Forklift operation
• Taleo experience
• Military Experience
• Warehouse Experience
• Hi‑Lo Experience
• Reach Truck operation
• Logistics
• Aviation Experience

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