Stage Manager, Stores

Position: Stage Experience Manager, Stores
Overview  At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, ability to see and lead trends, and focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.
Store details: SK-Smart Centres Regina E (1594) — 2046 Prince of Wales Drive, Regina, SK S4V 3A6, Canada.

Employment type:

Full Time. Position Type:
Regular. Vacancy Status:
This position is for an existing, open vacancy.
Responsibilities   As a Stage Experience Manager, Stores, you will be responsible for managing all aspects of the client experience and all services, classes and events in a specific Sephora store location. This role regularly supports areas such as client service, sales floor standards and team leadership, as well as all service-related areas such as the Beauty, Skin and Fragrance Studio and all beauty classes within the store.
Developing your team. Manage the daily operations at the Beauty, Skin and Fragrance Studio (as applicable). Ensure that the Coordinators, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis.
Embracing Innovation. Ensure beauty advisors are trained adequately and leveraging technology innovations within services while assisting clients to provide an elevated in-store experience.
Client Experience. Manage the Services online reservation system including publishing beauty advisors availability and class dates and times. Ensure staffing levels are adequate to support a smooth flow of clients receiving services, while ensuring the client check-in process is efficient.
Training & Development. Execute beauty advisors training for all new hires as well as for existing team members. Facilitate orientation and our selling model training sessions whenever possible.
Visual Merchandising. Support the Operations team by ensuring all merchandising concepts and sales floor visuals are within company standards. Keep the sales floor neat, clean and organized at all times. Execute all visual merchandising flips and ensure replenishment if inventory is added to the sales floor.
Vendor Management. Ensure all beauty advisors engage with store brands visiting the store. Ensure all brand representatives effectively train and coach cast on their products. Provide feedback on brand training effectiveness when possible.
Qualifications   You have two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.
You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
Additional Information

Physical Requirements:

Work in a fragrance-filled environment. Lift and carry up to 50 pounds. Bend and stretch to stock shelves.
Compensation:
The compensation ranges between CAD $54,800.00 - CAD $68,500.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on qualifications, experience, and relevant business factors.
Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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