Team Lead in Retail Operations

Join adidas as a Team Lead in Retail Operations, where your leadership will drive success and foster a customer-first environment. This role is focused on guiding associates in daily store functions.

The Team Lead position is vital for achieving store goals while mentoring hourly associates in customer service and sales techniques. You will facilitate training presentations, oversee visual merchandising, and ensure smooth daily operations. This position demands active involvement in both staff development and maintaining high store standards for customer experiences.

Key Responsibilities:

• Direct daily retail staff activities and operations

• Train associates on product knowledge and job functions

• Assist in creating engaging merchandise displays

• Ensure smooth product flow from stock to sales floor

• Resolve customer issues to elevate service levels

Requirements:

• High school diploma or GED is ideal

• 3-6 months of related retail experience

• Strong verbal and written communication skills

• Flexible schedule including evenings and weekends

• Familiarity with MS Office and point of sale systems

Excel in retail leadership at adidas, ensuring a stellar customer experience every day.
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