FIKA Retail Experience Lead Role

Become the Retail Experience Lead at FIKA in Regina, Saskatchewan, where your expertise in retail operations and customer service shines. Manage a diverse team and ensure service excellence daily.

In this role, you will oversee all aspects of store operations as the Retail Experience Lead. You will be responsible for maintaining the store's appearance and product presentation while guiding and educating team members. Your leadership will be crucial in managing store standards, addressing customer needs, and supporting sales goals.

Key Responsibilities:

• Open the store and manage alarm systems effectively

• Build relationships with customers through exemplary service

• Assist in ongoing training and education for team members

• Implement sales strategies and motivate staff toward targets

• Communicate any policy or procedure changes promptly

Requirements:

• At least 2 years of experience in retail

• Required high school diploma or GED

• Strong conflict resolution and organizational skills

• Clear criminal record and cannabis certification

• Ability to stand for long periods and lift weights

Join FIKA to drive exceptional service and operational excellence in the retail space.
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