Service Advisor

Application Information
Employer Name:  Young's Equipment Inc. Regina

Company Profile
Young's Equipment is looking for a Service Advisor to join our team in Davidson. We focus on delivering exceptional customer service to a thriving agricultural community across our nine locations. Well-established and family owned, Young's Equipment is continually growing.

What We Offer You

Enjoy a casual and fun working environment, with a great group of co-workers;

Full benefits package, including health, dental, life, disability, critical illness, an employee and family assistance program and pension plan;

On-going training and support.

The Role You Will Play

Respond to various inquiries and requests via telephone and email daily, communicating with internal employees and external business or service partners;

Open work orders, and prioritize and schedule work for technicians;

Manage all administrative aspects of the workorder process;

Charge out work orders to the customer and internal in a timely, profitable manner;

Prepare warranty work orders for Warranty Administrator when required;

Provide backup support for payroll when required;

Maintain regular communication with customers regarding ongoing changes, delays, or additional work needed.

Background Profile

Previous mechanical experience or mechanical aptitude would be considered an asset;

An ideal candidate would possess mechanical experience, extensive customer service skills excellent communication skills both oral and written;

Strong administrative and computer skills required (Outlook, Word, Excel);

Exceptional attention to detail;

Must be able to lift 50 pounds or less occasionally;

Must be comfortable walking, sitting, climbing stairs, etc. while performing duties;

Must work overtime and weekends as scheduled and requested;

Experience in PFW/CDK business systems would be considered an asset.

#J-18808-Ljbffr