Guest Experience Leader

Position: Guest Experience Leader at lululemon
Elevate guest experiences as the Guest Experience Leader ure every customer receives expert product education and achieve sales targets through exceptional service.

This leadership role requires providing hands-on support in delivering the lululemon guest experience framework. As part of the store team, the Guest Experience Leader is responsible for driving performance, managing daily operations, and offering valuable feedback to team members. You will play a key role in enhancing customer connections while leading by example.

Key Responsibilities:

• Lead by example to create an exceptional guest experience

• Assess guest interactions to enhance product education

• Supervise store operations as Supervisor on Duty

• Conduct preparation activities to ensure store readiness

• Analyze daily metrics to motivate team performance

Requirements:

• 1 year of retail or customer service experience

• Experience in mentoring or leading teams preferred

• Legally authorized to work in the country

• Availability for varied shifts including weekends

• Strong communication and problem-solving skills

Become a vital part of lululemon’s commitment to quality and inclusivity while building a thriving guest-centric team.
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