Retail Shift Leader

Location: Fort Qu'Appelle

Overview
Canna Cabana is actively seeking Part Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Responsibilities

Provide assistance to store management in supervising and facilitating the daily operations of the store

Oversee the responsibilities of the Store Manager in the absence of SM or ASM

Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed

Provide direction, guidance, and instruction to all store associates as required

Ensure store conditions are consistently upheld to established standards

Assist in ensuring staffing levels adequately meet business needs, only when requested

Be the sales and customer service leader/role model in the absence of SM/ASM

Greet and assist customers in a way that models exemplary conduct to other staff

Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members

Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary

Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift

Achieving sales target and store-level KPI’s

Ensuring employees on shift are actively pursuing sales goals

Oversee and assist in inventory management and be accountable for the inventory processes on shift

Qualifications

Must have valid Sell Safe Certification

Completion of high school and college/CEGEP/vocational or technical training required

Demonstrated sales and service orientation required

Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred

A valid First Aid certification is considered an asset

Excellent time management and prioritizing skills required