Retail Operations and Customer Service Lead

Location: Fort Qu'Appelle

Coordinate retail operations at WINNERS, Fort Saskatchewan, with emphasis on customer service, team alignment, and task leadership. Develop Associates through clear direction.
This Retail Store Coordinator position with TJX Canada supports consistent store operations and outstanding customer experiences. You will lead by example, organize priorities, communicate updates, and guide Associates across customer service, visual merchandising, and merchandise processing. The opportunity requires one to two years of retail or service experience, a collaborative approach, adaptability, and strong communication and time management skills.

Key Responsibilities:

Maintain high standards for customer service and operations
Lead and inspire Associates through daily store activities
Prioritize tasks and ensure effective team alignment
Train Associates on customer service practices
Drive operational excellence across store functions
Requirements:
One to two years of relevant retail experience
Experience in service with customer needs awareness
Collaborative approach to teamwork and relationships
Ability to adapt to new challenges
Strong communication and time management abilities
Bring retail coordination, operational organization, and customer service leadership to the WINNERS team in Fort Saskatchewan.