Retail Returns And Refunds Associate

Location: Fort Qu'Appelle

Use refunds, returns, and merchandise accuracy skills at Walmart Canada’s customer service desk in Fort Saskatchewan, Alberta.
As a Customer Service Desk Associate, you will support customers with refunds, exchanges, questions, and directions. You will complete required forms, follow company guidelines, and check returned merchandise before it reaches the sales floor. The work supports smooth store operations and a consistent shopping experience.

Key Responsibilities:

Complete refund and return forms accurately
Provide friendly, professional customer desk assistance
Update sales tax-exempt records under company guidelines
Verify returned items against refund slips
Scan items before returning them to sales floor
Requirements:
Be 16 years of age or older
Remain adaptable across business-needed shift schedules
Manage high task volumes efficiently and accurately
Stand, bend, and organize products repeatedly
Lift supplies up to 20 pounds, occasionally 50
Bring careful records management, merchandise checking, and customer assistance to Walmart Canada’s retail returns and refunds service.