Client Account Manager

Join a growing technology company where you’ll help businesses make informed decisions about technology.

Micro Age Regina provides managed IT services, cybersecurity, Microsoft cloud solutions, AI, productivity solutions, hardware and software using a consultative, business-first approach.

We are looking for an experienced Client Account Manager to manage a portfolio of existing clients, understand their businesses, and help them make informed technology decisions.

This role is about more than responding to client requests, You will meet regularly with business owners and leaders, understand their priorities and challenges, and work with our team to develop technology recommendations that support their goals.

• Manage a portfolio of existing business clients and act as their primary business contact with Micro Age.
• Proactively schedule and lead regular client meetings and strategic business reviews.
• Learn each client’s business, priorities, challenges, technology environment and future plans.
• Help clients build technology priorities and longer-term IT roadmaps.
• Translate technical recommendations into clear business outcomes and help clients make informed decisions.
• Identify opportunities related to cybersecurity, Microsoft 365, AI, productivity, cloud, infrastructure, hardware and software.
• Coordinate quotes, proposals, renewals, licensing changes and upcoming projects.
• Maintain accurate meeting notes, action items, opportunities and account information.
• Work closely with our technical, administrative and leadership teams to ensure client needs are addressed.
• Follow through on commitments, keep appointments and ensure outstanding items do not fall through the cracks.

• Are highly organized and manage your calendar, meetings, tasks and follow-ups effectively.
• Communicate confidently with business owners, executives and key decision makers.
• Are comfortable leading meetings, asking questions and making recommendations.
• Understand how to connect business challenges with practical solutions.
• Have strong written and verbal communication skills.
• Are dependable and consistently follow through on commitments.
• Can manage opportunities from initial discussion through proposal and decision.
• Work well with technical and operational teams.
• Demonstrate professionalism, integrity and good judgment.
• Enjoy learning and keeping up with changes in technology.

• 2–5+ years of account management, client relationship management, B2B sales or similar client-facing experience.
• Experience managing an existing portfolio of business accounts.
• Strong organizational and time management skills.
• Experience scheduling, preparing for and leading client meetings.
• Strong presentation, proposal and consultative sales skills.
• Valid Class 5 driver’s license and access to a reliable vehicle.
• Technology industry experience is an asset.
• Knowledge or experience with Microsoft 365, cybersecurity, cloud solutions, managed IT services, business productivity technology, hardware or software would be valuable.

Monday to Friday, 8:30 AM–5:00 PM.

Occasional evening networking events, client functions or after-hours meetings may be required.

Base salary: $58,000–$68,000 per year, based on experience and qualifications.

Following the first six months, compensation and performance will be reviewed. Based on demonstrated performance, the successful candidate may become eligible for a performance-based commission structure, with typical additional earnings ranging from $0–$8,000+ annually, based on sales performance.

Regina, Saskatchewan

In-Office Position

Job Types: Full-time, Permanent

Pay: $58,000.00-$76,000.00 per year

• Dental care
• Extended health care
• On-site parking
• Paid time off
• Vision care

Work Location:

In person