Healthcare Security Supervisor

Location: Swift Current, SK, Canada
Schedule: Monday - Friday - Day Shift
Pay Rate: $24.60 - $26.60/hour
Employment Type: Permanent/Full-Time Equivalent

Commissionaires South Saskatchewan is hiring a Healthcare Security Supervisor to lead a team of officers working inside hospitals alongside nurses, physicians, and clinical teams. This is not a traditional security supervisor role. You will be responsible for the performance, development, and operational readiness of a team embedded in a healthcare environment where decisions directly affect patient safety, staff wellbeing, and how a hospital functions under pressure.

Whether you are an experienced security leader looking for a more meaningful role, or a professional from policing, healthcare, or emergency services ready to lead and mentor the next generation, this role meets you where you are.

• Lead, mentor, and develop a team of Healthcare Security Officers
• Coordinate daily shift operations, assignments, and coverage
• Conduct performance reviews and support officer development
• Identify training needs and coordinate with the Training Manager
• Familiarize and orient new officers to the work environment and processes
• Model professional standards and clinical collaboration for the team

• Serve as primary liaison between Commissionaires and hospital leadership
• Coordinate with clinical team leads to manage facility zone coverage and response priorities
• Develop and maintain partnerships with clinical teams through continuous collaboration
• Work with SHA to review and implement coroner recommendations when applicable

• Review and approve incident reports, patient activity logs, and daily activity reports submitted by officers
• Ensure documentation meets clinical, legal, and organizational standards
• Submit supervisor-level reports to Commissionaires and SHA leadership as required
• Identify trends in incidents, near-misses, and operational gaps

• Oversee one-to-one patient watch assignments and ensure proper coverage
• Monitor patient census accuracy across the team
• Ensure officers are properly supporting Safe Walk and Safe Drive programs
• Assign and oversee officer presence for special duty assignments

• Respond to Code White and emergency assistance calls
• De-escalate situations involving individuals who are aggressive, distressed, or in behavioural crisis
• Support the safe management of patients in behavioural crisis, including approved physical intervention when clinically directed
• Provide back-up assistance to police, protective services, and other first responders
• Lead on-site response during complex or elevated incidents

• Patrol hospital grounds and buildings to deter theft, vandalism, and unauthorized access
• Monitor security cameras and observe for suspicious activity
• Secure entrances, offices, restricted areas, and lock-up areas
• Ensure safety of hospital and outlying buildings
• Manage key control procedures and lock/unlock schedules
• Monitor and manage parking regulations and access control
• Conduct daily and pre-landing inspections of heliport

• Respond to all emergencies across the facility
• Intervene and hold individuals in accordance with lawful authority and organizational policy
• Remove, document, and catalogue contraband and dangerous weapons
• Direct individuals to leave hospital property when required, and escort as necessary
• Report incidents to police, agency, and/or department as required
• Call emergency codes and support the hospital Emergency Preparedness Plan

• Assist with morgue intake and release procedures
• Complete maintenance requisitions
• Issue parking passes, tickets, lockers, and keys
• Monitor fire systems and inspect fire equipment
• Manage lost and found property and maintain documentation

This role carries everything the officer role carries, plus the responsibility of leading others through it. You will encounter individuals experiencing mental health emergencies, substance use, and medical distress. You will witness things that are difficult. You will be expected to act, lead your team through it, and make sure they are okay afterward.

You will be the connection point between Commissionaires and the hospital. Clinical staff will look to you as the person who ensures our team delivers. Your officers will look to you as the person who has their back.

If that is what you are looking for, keep reading.

Your career in public safety and healthcare starts here. Where it goes is up to you.

Tier 1 — Healthcare Security Officer (Entry)

Learn the environment. Patient watch, frontline hospital security, and foundational training in de-escalation, patient…