Night Security Officer

The Night Security Staff plays a key role in ensuring the safety and security of the facility, staff, and visitors after hours. This position emphasizes a trauma-informed, non-adversarial approach, focusing on de-escalation, respectful communication, and relationship-building. Rather than relying on enforcement alone, the role aims to foster a calm, welcoming, and secure environment during overnight operations.

• Communicates with Treehouse and Nest staff at the start of each shift & read/leave treehouse communication notes.
• Conduct regular patrols of interior and exterior spaces on the Nest campus to maintain a safe environment.
• Monitor access points and ensure building security (e.g., doors, windows, alarms).
• Greet and engage with individuals in a calm, respectful, and non-confrontational manner.
• De-escalate situations using trauma-informed and nonviolent communication techniques.
• Support staff and community members during after-hours programs or emergencies.
• Respond promptly to incidents, disturbances, or safety concerns, following established protocols.
• Document all incidents, interactions, and overnight activity in shift reports.
• Coordinate with emergency services if needed, ensuring appropriate escalation.
• Assist with closing/opening routines as required.
• Maintain radio or phone communication with on-call supervisors or other designated contacts.

• Experience in security, crisis intervention, social services, or community work preferred.
• Training in trauma-informed care, nonviolent crisis intervention, or de-escalation strongly preferred.
• Ability to remain calm and think clearly in high-stress or emergent situations.
• Excellent interpersonal communication skills, with a compassionate and professional demeanor.
• Reliable, punctual, and able to work independently overnight.
• Valid security license is an asset.
• CPR/First Aid certification is required by date of employment.
• Valid drivers license