Mental Health Therapist, First Call Care; Bilingual French

Overview

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning. As a Bilingual Mental Health Therapist, First Call Care, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers.

• Deliver EFAP services and other clinical services as assigned, including confidential counselling, case management, direct clinical services and assessments
• Provide quick, effective telephonic assessments on issues regarding client behaviour and emotional health, family, wellness, work issues and other personal matters, and in crisis situations
• Provide tangible strategies that the client can implement on their own
• Receive case assignments, establish treatment plans, complete case progress notes and determine case closure through the Clinical Manager
• Develop outlines for specific plans of action with each client under regular supervision
• Complete a comprehensive psycho-social assessment on clients as needed
• Conduct risk assessments and support suicide or other risk prevention interventions
• Complete intervention notes and any other tracking documents as needed
• Maintain established service level and direct service targets
• Consult with the Stay at Work Clinical Management team as necessary and work collaboratively with colleagues to ensure timely and effective service delivery
• Lead workshops as required and where personal competencies and time allows
• May also provide Crisis Management Services (CMS) on an as-needed basis

• Master’s degree in Counselling, Social Work or Psychology
• Registration, in good standing with relevant governing body, as Social Worker, Psychologist, Marriage & Family Therapist or Canadian Certified Counsellor
• 2 – 3 years’ clinical experience with a continuum of mental health and situational problems, including experience and training in solution-oriented and/or cognitive behavioral short-term therapies
• Crisis hotline, telephonic counselling and/or EFAP experience is preferred
• Excellent verbal and written communication and active listening skills in both English and French
• Skilled with risk assessment, online research and demonstrated resourcefulness in locating and accessing emergency and/or community resources across Canada
• Empathetic to client concerns with exceptional customer service delivery in person and on the phone
• Flexible with a creative approach to single-session counseling and passionate about helping to create immediate change by focusing on client’s strengths
• Aware of the value of measurement-based care to guide clinical decision making; experience is an asset

English language skills are required as this role supports, communicates and/or collaborates with both French and English-speaking clients and/or colleagues nationally.

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. We encourage applications from members of equity-seeking groups including women, racialized and Indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.