Monitor _VST Eagle Heart Centre

Eagle Heart Centre Inc. is dedicated to providing strength-based support and services to empower families, children and youth toward a healthy lifestyle in the physical, emotional, psychological and spiritual aspect of life. The Monitor is responsible for supervising family visits at the Family Learning Place in a safe, culturally respectful, and trauma-informed manner. This role ensures the wellbeing of children during visits, supports positive family interactions, and documents observations accurately for internal records and ministry reporting.

Monitors uphold Eagle Heart Centre’s mission by providing a welcoming, non-judgmental environment while maintaining firm boundaries, safety standards, and compliance with program policies.

Education
Minimum Grade 12 or GED equivalent; post-secondary education in Human Services, Youth Care, Social Work, Indigenous Studies, or a related field is an asset. Specialized training in trauma-informed practice, cultural safety, child protection, or family violence prevention considered a strong asset.

Qualifications

Demonstrated commitment to Eagle Heart Centre’s mission, vision, and values, with proven ability to apply cultural safety, Indigenous awareness, and trauma-informed practices in daily work.

Working knowledge of cognitive disabilities (FASD, ABI, developmental delays) and the ability to support clients impacted by intergenerational trauma, addictions, and housing instability.

Awareness of mental health, domestic violence, and community barriers affecting adults with complex needs, with the capacity to navigate healthcare, justice, housing, and social service systems on behalf of clients.

Clear and respectful communication skills for engaging clients, families, cultural supports, staff, and community partners.

Ability to respond to crises with calm de‑escalation, implement safety planning, and apply solution‑focused problem solving in high‑stress environments.

Strong organizational skills, with accuracy in documentation, reporting, and proficiency in Microsoft Office and case management databases.

Ability to maintain confidentiality, uphold professional boundaries, exercise sound judgment, and elevate issues appropriately.

Flexibility, reliability, and adaptability in a high-volume, client-focused environment, with resilience and self‑care strategies to sustain work in emotionally demanding situations.

Valid CPR/First Aid Certification.

Current Criminal Record Check (with vulnerable sector).

Valid Driver’s License and insurable vehicle an asset.

Eagle Heart Centre is more than just a caring organization; we are a community of bold thinkers. We are currently in an exciting period of growth, expanding our programs and strengthening our team to better support the communities we serve.

To strengthen cultural safety and representation within our team, preference will be given to qualified candidates who self‑identify as First Nations, Metis, or Inuit.

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