Senior ServiceNow Developer

Responsibilities

Design, develop, test and deploy high-quality Service Now solutions, including custom functionality, workflows, automation, integrations and platform enhancements

Write clean, maintainable code and configure Service Now using strong development practices, including client and server-side scripting, reusable components and appropriate use of out-of-the-box functionality

Analyze business and technical requirements, participate in application design sessions and translate complex needs into scalable Service Now solutions

Develop and support integrations using APIs and web services, ensuring system integrations are efficient, reliable and complete

Build and execute automation, integration and unit tests to improve release quality and streamline internal workflows across the organization

Actively contribute to code reviews, troubleshooting, user testing, implementation support and continuous improvement of FCC’s development standards

Requirements

A bachelor’s degree in computer science or engineering

Minimum six years of related software development experience, including hands‑on Service Now development experience, or an equivalent combination of education and experience

Strong Java script experience, troubleshooting and testing practices

Solid knowledge of Service Now development and configuration, including ITSM processes, workflows, forms, business rules, client scripts, script includes, Flow Designer and Update sets

Experience producing working code on complex development tasks, including custom functionality, integrations and system enhancements

Demonstrated proficiency with automated testing, code reviews, troubleshooting, technical documentation and rigorous development standards

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