PT Afternoon​/Evening Customer Service Representative

PT Afternoon/Evening Customer Service Representative

Join to apply for the PT Afternoon/Evening Customer Service Representative role at National Fitness Partners.

• Saturday 2pm-7pm
• Sunday 2pm-7pm
• Monday 1pm-6pm

Starting at $15 per hour
. Hourly increases at 180 days, 1 year and every 6 months thereafter, based on anniversary date.

At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a judgement‑free fitness experience.

• We Are Accountable – Self‑stators who pursue excellence.
• We Are Driven – Problem solvers who deliver results.
• We Are Passionate – Positive energy with a real desire to help others.
• We Are Ambitious – Always learning and growing toward success.

• Growth opportunities – over 90% of our management team started as entry‑level team members.
• Competitive pay and hourly increases at 180 days, 1 year and every 6 months thereafter.
• Shift‑differential pay for select shifts.
• PTO for all employees.
• Employee assistance program.
• Free employee Black Card Membership, including one free membership for a direct family member.

• Answer phones in a friendly manner using an information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our unique fitness instruction classes (PE@PF) to our active members and new members.
• Provide a clean, sanitized and safe club environment.

• Entry level

• Full‑time

• Other

• Wellness and Fitness Services

Referrals increase your chances of interviewing at National Fitness Partners by 2x.