Counter Sales

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Rehoboth Beach, DE, US

2 days ago Requisition

Rehoboth, DE | Full Time

Monday-Friday | 8am-5pm

Sells merchandise to individuals in store by processing orders from customers, using all required company policies, procedures and systems in an expeditious manner.

Greets customers on sales floor. Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel.

Handles difficulties with customers and coworkers with diplomacy and seek assistance when needed.

Resolves customer order problems and complaints promptly.

Displays merchandise, suggests selections that meet customer's needs, and emphasizes selling points of article such as quality and utility. Recommends additional products related to customer needs.

Acquires, uses and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.

Determines make, type, and quality of merchandise desired by being familiar with products sold in the department by use, vendor, location in warehouse, catalog and catalog number, other reference materials, and special selling points.

Describes or demonstrates product, using samples