PT Closing Customer Service Representative

PT Closing Customer Service Representative

Part-Time: Starting at $15 per hour. Hourly increases at 180 days, 1 year, and every 6 months after the first year based on anniversary date.

Schedule: Monday 2pm‑10pm, Tuesday 2pm‑10pm, Friday 1:15pm‑9:15pm.

At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

We Believe In:

• Accountable – Self‑starters who pursue excellence.
• Driven – Problem solvers who deliver results.
• Passionate – Positive energy with a real desire to help others.
• Ambitious – Always learning and growing toward success.

Benefits:

• Growth opportunities:
  Over 90% of our management team started as an entry‑level team member.
• Competitive pay and hourly increases at 180 days, 1 year, and every 6 months after the first year based on anniversary date.
• Shift‑differential pay for select shifts.
• PTO for all employees.
• Employee Assistance Program.
• Free employee Black Card Membership.

Responsibilities:

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our unique fitness instruction classes (PE@PF) to our active members and new members.
• Provide a clean, sanitized and safe club environment.

Entry level

Full‑time

Other

Wellness and Fitness Services