Sales Operations Coordinator

The Sales Operations Coordinator, reporting to the Vice President of Bedding Sales, supports the North America Sales Organization by building and maintaining strong customer relationships while managing critical sales, operational, and development processes. This role requires strong project management capabilities and advanced Excel skills to coordinate cross‑functional initiatives, track progress, and ensure successful execution of sales activities.

• Support Sales Team with all activities related to the administration of the sales organization in North America.
• Maintain the administration for assigned accounts with special attention to item set ups, forecast entry and lab data requests.
• Support Sales Representatives with existing and new accounts by focusing on sales development activities, including presentations, price quotation creation and sample entry, tracking and delivery.
• Access current data system to retrieve real time data for all reporting and production information needs. Analyze data and report on trends or discrepancies.
• Assist in showroom set up and prepare for account meetings.
• Assist in trade show planning and execution. Attend trade shows in support of sales functions as needed.
• Plan and organize daily work schedule to accommodate new priorities, addressing the urgent and focusing on the company’s most important objectives.
• Assist with product/service-related issues by gathering data, requesting samples and test results.
• Develop professional and technical knowledge of all products within the division. Work inside and outside the organization to learn all areas of the business, including Customer Requirements, Product Development, Production, Quality and Customer Service.
• Other Duties
  - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.