Customer Service Executive

Customer Service Executive
Reigate | £32,000-£34,000

Ready to join a fantastic international business with a brilliant team, beautiful modern offices and great benefits? This Customer Service Executive role offers variety, responsibility and the chance to make a real impact in a fast-paced operations environment.

This is a key role where you will be ensuring every customer receives accurate, efficient and proactive support throughout the entire order process.

What you'll be doing:

Acting as the first point of contact for customer enquiries
Managing and processing orders with exceptional accuracy
Providing clear updates on order status and delivery timelines
Verifying agreements, pricing and credit details
Spotting, escalating and resolving issues before they impact customers
Working closely with sales, finance and supply chain teams
Supporting forecasting and demand planning activities
Maintaining consistent communication until full resolution

What you'll bring:

Previous experience in customer service or order processing
Strong attention to detail and a calm, organised approach
Confident communication skills
Ability to juggle multiple tasks in a fast-paced environment
ERP experience (or confidence learning new systems)
A proactive, solutions-focused mindset
Team spirit and a customer-first attitude

Benefits include:

25 days plus bank holidays, enhanced pension scheme and company bonus, hybrid working after probation (3 days office), 35 hours per week, free parking, gorgeous modern offices and a supportive, friendly team environment.

If you're organised, customer-focused and looking for a role where you can truly make a difference, we'd love to hear from you.

Apply now and take the next step in your customer service career.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE:

We can only consider applications from candidates who have the right to work in the UK