FP&A Manager

Location: Surrey (Hybrid -- 2 days in office)

Contract: Permanent, full-time

Department: Finance

Reports to: Head of Finance

Direct reports: None

Salary: £65,000 – £70,000 + benefits

Working Pattern: 2 days per week onsite | 4.5 day working week (Half day Fridays)

Infinity is a market‑leading advanced analytics and call‑tracking service working with some of the world’s most well‑known brands. As a company, we’re ever evolving, using cutting‑edge tech and a drive for success to see us through. Our growth is exponential, with annual revenue of (£)18m+. Our mission is clear, to become the best call‑tracking provider in the world. There’s never been a better time to join Infinity.

The FP&A Manager is the financial insight engine of the Finance function -- turning financial and operational data into clear, forward‑looking insight that drives better decision‑making across the business.

This is not a reporting‑only role. You will interpret performance, challenge assumptions, and translate ARR, MRR, KPIs and forecasts into actionable insight that influences revenue growth, profitability and strategic direction.

You will take a hands‑on approach to analysis and modelling, building and owning outputs end‑to‑end.

Working across Finance, Rev Ops and commercial teams, you will bring revenue, cost and cash together into a single, coherent and trusted view of business performance. You will work closely with business leaders, Rev Ops, the Management Accountant, Credit & Ops Manager and Head of Finance to identify risks early, unlock opportunities, and enable better, faster decisions.

• Own the integrity of ARR/MRR, ensuring accuracy and alignment across systems alongside Rev Ops.
• Deliver clear monthly reporting with actionable insight on movements, risks and opportunities.
• Carry out detailed analysis of revenue movements, drivers and variances to inform decisions.
• Partner with Rev Ops, Sales and CX to improve billing accuracy and revenue visibility.
• Track leading indicators (churn, expansion, pipeline trends) and proactively flag risks and opportunities.
• Ensure new business goes live and ramps as expected, removing blockers early.
• Prepare and present insight‑led outputs for leadership discussions.

• Own and evolve business KPIs (NRR, LTV, CAC, ARPU, growth, gross profit), ensuring they are clearly defined, consistent and aligned across the business.
• Deliver weekly and monthly KPI reporting, with clear trend analysis and forward‑looking commentary.
• Perform hands‑on analysis of KPI performance and drivers, translating movements into clear actions.
• Ensure KPIs are visible, understood and actively used across the business.
• Provide insight to support commercial decisions and margin improvement.

• Own billing and revenue forecasts (monthly and rolling), integrating inputs from Rev Ops, Sales and CX.
• Analyse performance vs forecast and budget, driving actions with stakeholders to close gaps.
• Support delivery of the 3‑year plan, annual budget and reforecasts with the Head of Finance.
• Build and own forecasting and scenario models, taking a hands‑on role in model development.
• Deliver scenario and sensitivity analysis to support decision‑making.
• Provide monthly run‑rate and variance analysis alongside the Management Accountant.

• Own weekly and monthly cash flow reporting, ensuring accuracy and clear commentary on position and outlook.
• Prepare scenario‑based cash flow forecasts incorporating historical trends, projected inflows/outflows and business initiatives.
• Optimise cash balances and short‑term deposits, providing forward‑looking recommendations on liquidity.

• Continuously improve forecasting, reporting and planning processes.
• Enhance dashboards and data visibility across Finance.
• Identify and implement automation opportunities to reduce manual processes and improve efficiency and scalability across reporting and forecasting.
• Champion insight‑led finance -- ensuring outputs drive action, not just reporting.

• Provide limited cover for key Finance and Rev Ops activities during…