Service Desk Team Lead — Hybrid MSP Career Growth
Job in
Reigate, Surrey County, RH2, England, UK
Listed on 2026-08-17
Listing for:
Opus Technology
Full Time
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Opus Technology is seeking a Service Desk Team Leader to support the IT Service Desk Manager, overseeing day-to-day activity, SLA performance and service improvements. You will drive ticket queue management, calls handling, time logging and reporting to ensure consistent, timely support for customers.
The role requires MSP experience, strong MS technologies exposure, and a proactive approach to service delivery, with a hybrid working arrangement and clear development opportunities.
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