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Senior IT Service Manager – Operations & CSIP Lead

Job in Reigate, Surrey County, RH2, England, UK
Listing for: WTW
Full Time position
Listed on 2026-02-12
Job specializations:
  • Management
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading global advisory firm in the United Kingdom is seeking a Senior Service Manager responsible for overseeing service operations and ensuring customer satisfaction. The ideal candidate will manage service teams and play a crucial role in maintaining the quality of IT services. This role involves documenting service portfolios, managing incidents and problems, and engaging with both internal and external stakeholders to drive continuous improvement.

Strong IT operational management experience is essential for this position.
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Position Requirements
10+ Years work experience
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