Technology Services Manager

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job Title: Technology Services Manager

Location of work: Town Hall / Hybrid

Salary: £70,473 - £77,418 (the starting salary is expected to be at the lower end of this salary range)

Basis: Permanent

Hours: Full time, 36 hours per week

This is a pivotal leadership role within our Technology, Data and Experience service, focused on ensuring the stability, resilience and continuity of our IT services during a period of significant organisational change.

As Technology Services Manager, you will lead the coordination of ICT activity through Local Government Reorganisation (LGR), ensuring our systems, infrastructure and services remain safe, legally compliant and fully operational. You’ll act as the key technical point of contact for Reigate & Banstead, representing our local context within wider LGR work streams and supporting effective decision‑making across multiple councils.

Working closely with the Head of Technology, Data and Experience and IT team leaders, you’ll balance strategic programme demands with the need to maintain strong day‑to‑day service delivery. This is an opportunity to play a central role in shaping transition planning while providing stability, clarity and leadership for teams during a complex and high‑profile change programme.

We are looking for a collaborative and pragmatic technical leader who can provide direction, coordination and reassurance during a period of change. We are also open to secondments or job sharing applications from colleagues working within Surrey councils involved in LGR.

The successful candidate will demonstrate:

• Calm, resilient and able to lead effectively through uncertainty and change
• Strong collaborator, able to build relationships across teams, organisations and work streams
• Clear and confident communicator, able to translate technical detail for different audiences
• Pragmatic and solutions‑focused, with the ability to balance competing priorities
• Supportive leadership style, enabling team leaders to deliver effectively

• Strong technical leadership across IT infrastructure, systems and service delivery
• Ability to coordinate complex activity across multiple stakeholders and work streams
• Experience of managing risk, ensuring compliance and supporting assurance activity
• Excellent organisational and prioritisation skills, particularly in fast‑paced environments
• Ability to manage supplier relationships and ensure continuity of critical services
• Experience of supporting transition, migration or transformation programmes

• Demonstrable experience in a senior IT or technical services management role
• Experience of leading teams and supporting managers in delivering business‑as‑usual services
• Experience working in complex organisational or programme environments (e.g. multi‑agency or transformation programmes)
• Understanding of governance, risk management and service continuity principles
• Relevant technical or professional qualifications (or equivalent experience)

In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.

We provide competitive annual leave, and contribute 22.10% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.

For an informal discussion about the role, please call Annie Heath, Head of Technology, Data and Experience on

We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex‑armed forces candidates, who meet the essential criteria for the role.

Wednesday 8th July 2026 at 23:59 hrs

Interview date:
Interviews are anticipated to be held w/c 27th July 2026 to w/c 10th August 2026

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