WorkWell Reporting and Quality Assurance Officer

This role has a starting salary of 48,698 per annum, based on a 36 hour working week. This is a fixed term contract / secondment opportunity until March 31st 2029.

We are looking for an experienced Reporting and Quality Assurance Officer to lead reporting, quality assurance and compliance for the Work Well programme, helping to drive high-quality services and improve employment outcomes for residents across Surrey and Sussex.

The contractual base for this role is Woodhatch Place, Reigate. The role is hybrid, with at least one day a week at Woodhatch Place (usually Tuesdays), alongside regular travel across the Surrey & Sussex geography to attend meetings, workshops and events.

Our Offer to You

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents.

About the Team

Surrey County Council has been appointed as the Lead Accountable Body for the delivery of the national Work Well programme across the Surrey & Sussex Integrated Care Board (ICB) geography. Work Well is a major Department for Work and Pensions (DWP) funded programme designed to support individuals experiencing health-related barriers to work, helping people remain in employment or return to work through integrated work, health and skills support.

This post is based within Surrey County Council's Economy & Growth service but will operate across the whole Surrey & Sussex ICB area.

About the Role

As Reporting & Quality Assurance Officer, you will play a pivotal role in ensuring the successful delivery of the Surrey & Sussex Work Well programme on behalf of the Surrey & Sussex ICB, with Surrey County Council as the Lead Accountable Body. Working across NHS, local government and wider partner organisations, you will lead programme reporting, governance, quality assurance and compliance arrangements, helping to ensure delivery remains on track, achieves agreed outcomes and meets all DWP requirements across Surrey, East Sussex, West Sussex and Brighton & Hove.

Reporting to the Work Well Strategic Programme Manager, you will develop and implement robust reporting, assurance and evaluation frameworks; oversee programme performance, risk and compliance processes; and support financial and governance reporting to senior stakeholders. You will lead the rollout and continuous improvement of the programme's Customer Relationship Management (CRM) system, act as its expert user, and work closely with delivery partners to promote consistent, high-quality local delivery aligned to the wider Surrey & Sussex Work Well framework.

Success in this role will contribute to a high-performing, financially robust and fully integrated Work Well programme, underpinned by strong governance, effective partnership working and compliance with DWP grant conditions. Ultimately, you will help ensure the programme delivers positive employment and health outcomes, reduces inequalities and creates lasting impact for communities across Surrey and Sussex.

Your application

In order to be considered for shortlisting, your application will clearly evidence the following skills:

• Experience of managing quality and assurance of large-scale employment, health or public service programmes within complex partnership environments.
• Demonstrable experience of working collaboratively across NHS, local government and multi-agency partnerships to ensure a robust programme of reporting and quality assurance.
• Experience of multiagency programme governance, performance management, reporting and quality assurance within a target-driven environment.
• Ability to set up reporting and quality assurance systems using digital tools and ensure a programme of continuous improvement

To apply, please submit your CV and outline your experience and suitability for the role by responding to the following questions (no more than 400 words for each):