Social Work Improvement Lead - Children's Services

Social Work Improvement Lead - Children's Services

Reigate, United Kingdom | Posted on 15/09/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries.

These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.
Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Purpose

To lead, manage, and develop the multi-agency Family Safeguarding Hub, ensuring that children, young people, and families receive the right help at the right time. The Service Manager will oversee the effective screening, triage, and allocation of safeguarding referrals, ensuring statutory timescales are met, multi-agency information sharing is effective, and safeguarding risks are appropriately managed. The postholder will provide strategic and operational leadership, drive service improvement, oversee performance and quality assurance, and work collaboratively with partners to improve outcomes for children and families.

• Lead, direct, and manage the Family Safeguarding Hub, ensuring all high-priority referrals are assessed, screened, and allocated appropriately within statutory timescales.
• Provide strategic oversight of multi-agency safeguarding arrangements, ensuring effective collaboration between Children's Services, Police, Health, Education, Early Help, and other partner agencies.
• Ensure robust decision-making processes are in place to identify risk, safeguard children, and promote positive outcomes for families.
• Promote strong partnership working between Early Help Services and the Family Safeguarding Hub, ensuring seamless pathways and timely interventions.
• Oversee information-sharing arrangements across agencies to support effective safeguarding and decision-making.
• Lead on the development and delivery of multi-agency safeguarding training and awareness initiatives.
• Manage the consultation service for professionals seeking advice regarding safeguarding concerns and referral thresholds.
• Develop and maintain a high-performance culture, ensuring compliance with national legislation, statutory guidance, local procedures, and service standards.
• Monitor service performance through the analysis of key performance indicators, quality assurance activity, audits, and performance reporting.
• Lead on quality assurance processes, including referral audits, threshold reviews, case tracking, and continuous improvement initiatives.
• Ensure children, young people, and families' voices are central to…