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SEND Service Manager - Complaints Hybrid

Job in Reigate, Surrey County, RH2, England, UK
Listing for: Connect2Surrey
Full Time position
Listed on 2026-10-26
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 92000 - 120000 GBP Yearly GBP 92000.00 120000.00 YEAR
Job Description & How to Apply Below

Connect2

Surrey seeks an experienced Service Manager to lead SEND complaints, dispute resolution and customer experience in Surrey. Hybrid work with 2 days in the Reigate office.

The role sits on the SEND Senior Leadership Team and focuses on improving outcomes for children, young people and families through strategic oversight and continuous improvement. Key tasks include managing complaints and complex cases, tribunal activity, co-producing EHCPs and driving service improvements across

As a SEND Service Manager
- Complaints & Experience (Hybrid), you will play an important part at Connect2

Surrey in Reigate, England, United Kingdom.

Join us at Connect2

Surrey as our next SEND Service Manager
- Complaints & Experience (Hybrid) in Reigate, England, United Kingdom.

We are currently recruiting a SEND Service Manager
- Complaints & Experience (Hybrid) for our team in Reigate, England, United Kingdom.

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