Team Leader, Retail

Overview

We’re looking for a Team Leader to help drive our store forward — inspiring others, championing our values, and delivering an outstanding experience for every customer who walks through the door. This role brings energy, organisation, and a positive attitude to the team. Previous experience in a similar position is helpful but not essential; if you’re self-motivated, a great communicator, and ready to learn, we’ll provide full training and support to help you succeed.

• Supporting all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery
• Engaging with and supporting the local community
• Assisting with day-to-day store management, ensuring safety, legality, and smooth operation — and stepping up in the Store Manager’s absence
• Leading by example and supporting your team to deliver a consistently excellent customer experience
• Contributing to the growth and success of the store by developing colleagues and helping them thrive

This is a full-time position of 36 hours per week, worked over 4 days. Flexibility is important, as shifts will include mornings, evenings and weekends.

You may also be required to obtain a personal licence to sell alcohol — full training will be provided.

At Southern Co-op, we’re dedicated to serving our communities through our stores and programmes.

• 20% colleague discount
• Healthcare plans
• Employee assistance programme
• Generous shopping discounts
• NEST pension
• Cycle-to-work scheme
• Colleague referral scheme
• And more benefits available