And Support Officer

Position: Housing and Support Officer
Transform Lives and Build Your Career in Housing Support

Help vulnerable individuals overcome addiction, secure stable housing, and rebuild their lives. Join our Reigate team where you'll witness incredible transformations – from helping people in recovery find jobs and homes to supporting families reunite.

“I didn’t have a reason to change before but thanks to Transform, now I do” – Jon, a Transform Client

Salary – £28,000 per annum plus benefits
Location – Reigate
Full time – 37 hours per week

It is essential that you have a full valid driving licence and use of your own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check.

What You'll Be Doing

You'll join our friendly Reigate team of around 15 people, providing high-quality service to clients across Reigate and East Surrey.

You'll work with clients including those with mental health issues, offending histories, and those in recovery from substance misuse.

Your core responsibilities include:

Act as keyworker to clients, helping them achieve goals and live independently
Assist with housing management activities, including repair monitoring, rent arrears support, and health and safety checks
Prepare rooms for new residents by assembling furniture and clearing rooms
What We're Looking For

You'll need the ability to develop non-judgmental professional relationships with clients, along with strong time management skills to deliver outcomes and meet deadlines.

You must have a full valid driving licence and use of your own car for business purposes. An Enhanced DBS check is required before starting.

How We'll Set You Up for Success

You'll complete a tailored induction programme including online training, in-person training, and shadowing. After two years, you can undertake relevant extended training courses, college courses, Open University degrees, or professional qualifications.

About Transform Housing & Support

We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton. 

Our Reigate team’s proudest moments include helping individuals with substance abuse histories find stability and supporting a local woman to reunite with her children after overcoming alcohol addiction.

Why work at Transform
  
Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well  focus on outcomes and are open to different ways of working including flexible hours where possible.

Our benefits are great too and include:

28 days annual leave per annum, plus bank holidays (pro rata for part time)  
An additional 1 day (pro rata) per annum wellbeing day
A defined contribution pension scheme
Training and development opportunities
Interest-free staff loans
Flexible working options
The opportunity to buy or sell up to five days annual leave per holiday year
Life assurance cover

Ready to Transform Lives?

Tick most boxes but not all? The best candidates rarely do. If you're excited by this role and can do most of what we're looking for, apply now - you could be exactly who we need.

We review applications as we receive them, so don't miss out.

Other things you need to know
 
At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we’re inclusive, so we want to hear from anyone who is great at what they do and who shares our values.

If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.

You may have experience in the following:
Housing Officer, Support Worker, Keyworker, Tenancy Support Worker, Recovery Worker, Substance Misuse Support Worker, Homelessness Support Worker, Community Support Worker, Housing Support Worker, Outreach Worker

-(Apply online only)