Apartment Leasing Consultant

Apartment Leasing Consultant role at WPM Real Estate Management

Why Join WPM?
At WPM, we believe in more than managing properties; we build communities. As a Leasing Specialist, you’ll enjoy a supportive work culture, career growth opportunities, and the chance to make a meaningful impact on residents’ lives while growing your career in property management.

Locations: Butler Ridge/Westview Commons (Reisterstown, MD) & Pleasant Ridge (Owings Mills, MD)

Company: WPM Real Estate Management

Schedule: Full-Time | Monday–Friday: 8:30 AM–5:00 PM | Saturday: 10:00 AM–2:00 PM

Compensation
Starting at $21.00/hour. Commission & Bonus Opportunities.

Benefits

• Health, Vision, and Dental Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO) & Sick Leave
• Associate Rent Discount (for eligible full‑time associates)

WPM is looking for friendly, energetic, and sales‑driven individuals to join our leasing teams at Butler Ridge/Westview Commons (Reisterstown, MD) and Pleasant Ridge (Owings Mills, MD). Our Leasing Specialists play a vital role in transforming apartments into homes by:

• Listening to and addressing resident needs
• Supporting community‑building events
• Thinking creatively to solve challenges
• Providing outstanding customer service every day

This role is ideal for those with backgrounds in customer service, sales, or marketing. Leasing and Entrata software experience preferred.

• Track and record all phone and walk‑in traffic; prepare weekly traffic reports.
• Assist applicants with leasing applications and documentation.
• Maintain marketing materials and participate in resident outreach/marketing events.
• Manage vacancies: update reports, complete checklists, and prepare units for move‑in (including light cleaning).
• Support resident retention through events and community engagement.
• Assist Property Managers with operations: correspondence, vendor coordination, and administrative tasks.
• Maintain accurate files (residents, vendors, invoices, insurance certificates).
• Provide phone coverage and office support as needed.

• Professional appearance, demeanor, and communication.
• Strong customer service and interpersonal skills.
• Comfortable using PC and learning new software.
• Detail‑oriented with strong organizational skills.
• Ability to multitask and work in a fast‑paced environment.
• Availability on Saturdays and occasional evenings.
• Valid driver’s license and reliable transportation required.

• High School Diploma or equivalent required.
• Prior leasing and/or sales experience preferred.

Apply today and join a team that values energy, creativity, and exceptional customer care!