Administrative & Customer Care Lead

A local government authority in Renfrewshire is seeking an experienced administrator to provide customer-focused business support. Responsibilities include supervising staff, managing customer inquiries both online and by phone, and performing various administrative tasks such as preparing reports and maintaining records. Essential qualifications include customer service experience, proficiency in Microsoft Office, and effective communication skills. An SVQ Level 3 in Business Administration is desirable, along with cash handling experience.

The role requires a commitment to Council policies and quality standards.
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