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Customer Service Manager — Lead & Retention

Job in Renfrew, Renfrewshire, PA4, Scotland, UK
Listing for: ELIS
Full Time position
Listed on 2026-10-11
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 40000 - 58000 GBP Yearly GBP 40000.00 58000.00 YEAR
Job Description & How to Apply Below

Elis is recruiting a Customer Service Manager to lead the Inchinnan based team and uphold an exceptional service standard. You will nurture long-term relationships with customers, collaborate with Operations and Sales, and drive retention and revenue growth, supporting the business objectives.

With a strong commercial and operational mindset, you’ll develop your team, monitor performance, and resolve issues quickly to protect customer satisfaction.

Are you ready to take on the Customer Service Manager — Lead Growth & Retention role at ELIS?

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Service Manager — Lead Growth & Retention role in the description above.

We appreciate your interest in this position.

Join ELIS and contribute to our ongoing work.

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